Refund and Returns Policy – EbookBuySell
Read EbookBuySell’s Refund and Returns Policy to understand eligibility, process, and conditions for digital product returns and refunds.
At EbookBuySell, customer satisfaction is our priority. As we offer digital products (such as ebooks, educational worksheets, and downloadable learning materials), all purchases are delivered instantly and non-returnable. However, we understand that issues may arise, and we are here to help resolve them fairly.
📌 Digital Product Refund Policy
Due to the nature of digital content, all sales are final once the product is downloaded or accessed. However, we do offer refunds under specific conditions:
✅ Refunds May Be Issued If:
- You purchased the wrong product by mistake and have not downloaded or accessed the file.
- The file is corrupted or not functioning, and we are unable to resolve the issue with a replacement.
- You were charged multiple times for the same product.
❌ Refunds Will Not Be Issued If:
- You changed your mind after purchase.
- You do not have compatible software or devices to open the file.
- You downloaded the product and then requested a refund.
🛠 How to Request a Refund
To request a refund, please contact our support team within 7 days of your purchase. Provide the following:
- Order ID or receipt
- Product name
- Reason for your request
- Any relevant screenshots (if applicable)
Send your request to: support@ebookbuysell.com
🔁 Replacements & Support
If you experience technical issues, we will first try to fix the problem or send a replacement file before processing a refund. Our goal is to ensure you receive what you paid for.
Thank you for choosing EbookBuySell. If you have any questions regarding your order, we’re here to assist you every step of the way.